What information should I include in my message?

Please include a brief description of the task, the goal you want to achieve, and a link to your current website if you have one. The more context you provide, the faster we can understand your needs.

How quickly can I expect a response?

We typically respond to inquiries within one business day. Our goal is to review your request, clarify the scope, and provide a clear next step as quickly as possible.

Do you offer free consultations?

We don't offer open-ended consultations. Instead, we focus on defining a small, practical, and well-scoped initial task. This allows you to see our process in action and get a tangible result quickly.

Tell us what needs to move next

Send your website task, Shopify work, customer support need, WordPress issue, or operations workload. Mars will review it and suggest a clear starting point.

Get In Touch

Start with a simple message.

You do not need a polished brief. Send what you have, and we will turn it into the right first scope.

Email

hello@marssolutions.co

Send project details, task lists, or support requests.

Intro Call

15-minute discussion

Use this if you want to explain your needs before starting.

Remote Delivery

Flexible online support

We work remotely with your tools, workflow, and communication style.

Send A Message

Project details

What To Include

A few details help us recommend the right start.

What service or task you need help with

Your current website, store, or workflow link if available

Any tools, access, or platform details

Timeline, priority, or expected result

FAQ

Quick answers before you send a message.

Include the task or workflow, the result you want, relevant platforms or links, timing, and any important access or review requirements.

No. Send the information you already have. We can clarify the requirement and help turn it into a practical starting scope.

Yes. You can email hello@marssolutions.co with your project or support details.

No. Do not send passwords in your initial enquiry. Access requirements can be agreed securely after the scope is understood.

Yes. Describe the full requirement and we will help separate it into the right services, priorities, and starting steps.

Mars will review the information, clarify any missing details, and recommend the most practical next step for scoping the work.

Prefer email?

Send your details directly to hello@marssolutions.co. Include the task, timeline, tools, and the result you want.

Start the conversation